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1. #EXCEL FOR MAC 2016 HANGS WHEN CLOSING FILE UPDATE#
2. #EXCEL FOR MAC 2016 HANGS WHEN CLOSING FILE CODE#

Now we can confirm that this problem is because the chart would have a date axis which is filtered, for example the blank items are unselected in this chart:

There is a post in the Technet forum thread where a Microsoft moderator reports that Microsoft has investigated the problem and found a cause. After uninstalling updates KB4018319 and KB4018288 the problem is gone. However, not every workbook with a diagram crashes and it seems to spare the click-to-run installations (they don’t get the updates). Within this thread other users confirmed the bug. Vollständiger Name des fehlerhaften Pakets:Īnwendungs-ID, die relativ zum fehlerhaften Paket ist: … Startzeit der fehlerhaften Anwendung: 0x01d3d722a5bc6843Ĭ:\Program Files (x86)\Microsoft Office\Office16\EXCEL.EXEĬ:\Program Files (x86)\Microsoft Office\Office16\chart.dllīerichtskennung: 651c98b9-242b-492c-be9d-0c4d3eb838c1 Name der fehlerhaften Anwendung: EXCEL.EXE, Here is the (still German) error text of the crash log: The error is described in the Technet in this thread. The crash occurs when accessing the library files chart.dll and oart.dll. Office 2016 references chart.dll and 2013 references oart.dll. Posting here in case anyone else runs into this.Ĭrash events are slightly different between office 20. uninstalling KB4018319 for Office 2016 and KB4018288 for Office 2013 resolves the issue. Unable to determine so far what it is about the specific chart in our workbook that is causing the recently updated chart.dll and oart.dll files to crash excel, but it looks like the recent office updates are to blame. At there is this thread that describes the problem. When opening Excel workbooks that contain a diagram, an access error 0xc0000005 (Access denied) occurs in the chart.dll module for some documents. informed me about the problem by mail (see blog post Troubleshooting Microsoft April 2018 Updates). However, after installing these two security updates, the MSI installer versions of Microsoft Excel 2013 and Excel 2016 (probably also under Excel 2010) experienced crashes.

#EXCEL FOR MAC 2016 HANGS WHEN CLOSING FILE UPDATE#

There is a similar security update for Office 2010, which is not discussed here. I mentioned the updates in the blog post Patchday Microsoft Office Updates (April 10, 2018).

#EXCEL FOR MAC 2016 HANGS WHEN CLOSING FILE CODE#

Office 2013: Description of the security update for Office 2013: Ap(KB4018288)īoth security updates fix vulnerabilities in Microsoft Office that could allow remote code execution when a user opens a specially crafted Office file.